operations

One of the biggest challenges for any web designer is keeping a client on track with their project timeline. Many clients are unfamiliar with what goes into designing a website and don’t know how long it will take. They may have unrealistic expectations of how quickly their site can be designed or how much work…

After 19 years of running my own web design business, I can honestly say that nothing has contributed more to my success than the time I’ve spent cultivating relationships with my clients.  Making my clients happy throughout the process of working on a project together is always my goal. I want them to walk away…

Is it just me, or has the definition of web design been expanded to add services that aren’t web design at all? During my week off from surgery, I did a lot of thinking about my business and where it’s heading. I realized that more and more I’m getting requests from clients that are clearly…

In July, I feel like I’ve hit a wall.  It’s been a very tough month to stay focused.  I don’t know what initially caused me to hit a wall.  I feel like it was more just a gradual move towards feeling exhaustion, sadness, overwhelm, and loss.  I miss seeing clients.  I miss my friends. I…

Ever since I read Tara Claeys post last year, I have wanted to create my own.  What a great thing to share, I thought!  Tara inspired me to make sure I was truly tracking the cost of running my business.  I had similar expenses to hers in many ways and some that were different.  Below…

Updated on February 3rd, 2020 It’s been nearly two years since I completed the Profitable Project Plan training by Jennifer Bourn. It’s only been about a full year of having it implemented and I wanted to update this post to reflect what the training has done for me. Last year, my sales revenue increased by…